Vicidial.php - Agc

Before diving into the specific file, it is important to understand the directory it resides in. In a standard Vicidial installation (typically located at /var/www/html/agc/ ), the folder stands for "Asterisk GUI Configuration."

You rarely edit the physical vicidial.php code directly. Instead, its behavior, layout, and visible features are heavily controlled by settings inside the ( vicidial/admin.php ). 1. Screen Labels and Custom Fields agc vicidial.php

[ Agent Browser ] │ ▼ (AJAX loops every 1-2 seconds) [ agc/vicidial.php ] <─────> [ vdc_db_query.php ] <─────> [ MySQL / Asterisk ] Before diving into the specific file, it is

Uses AJAX requests to talk constantly to the backend asterisk server via vdc_db_query.php . Architectural Breakdown: How it Works It executes the Asterisk commands ( Redirect ,

Blind transfers, monitored transfers, and three-way conferences are orchestrated via the AGC. It executes the Asterisk commands ( Redirect , Queue ) necessary to move calls without breaking the agent’s session.

Many agc vicidial.php processes remain in defunct (zombie) state.

$tmp_path = "/dev/shm/agi-tmp";