Eventually, the outcry became too loud. High-ranking community managers intervened.

With the release of the Z Fold 3 and Z Flip 3, the community saw a surge in questions regarding screen durability and optimized apps.

By the end of 2021, Arjun’s profile was adorned with digital badges for everything from "Photography Master" to "Solution Provider". He had transformed from a lonely tech enthusiast into a "Community Star," a leader in the R2 space who spent his evenings guiding new members through their own Galaxy journeys.

The year 2021 was a period of massive transition for Samsung’s mobile lineup, making the community forums busier than ever before. Several major events drove unprecedented traffic to the platform: 1. The One UI 3.0 and One UI 4.0 Rollouts